Política de Privacidade

Última atualização: abril de 2026

1. Who We Are

Dokudok Software GmbH ("we", "us", "our") is a Swiss company based in Zurich, Switzerland. We operate the Dokudok mobile application. You can contact us at contact@dokudok.com.

2. What Data We Collect

We may collect the following categories of personal data:

• Account data - name and email address when you register.
• Usage data - app interactions, feature usage, and crash reports collected anonymously to improve the App.
• Document data - documents you scan and store are processed solely to provide the service and are not shared with third parties.

3. How We Use Your Data

We use your data to provide and improve the App, authenticate you, send essential service communications, and comply with legal obligations. We do not sell your personal data.

4. Data Storage and Security

Your data is stored on secure servers within the European Economic Area (EEA). We implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and Swiss data protection law, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to its processing. To exercise these rights, contact us at contact@dokudok.com.

7. Cookies

Our website uses minimal cookies necessary for functionality and anonymous analytics. We do not use advertising or tracking cookies.

8. Third-Party Services

We may use trusted third-party services (such as cloud infrastructure providers) to operate the App. These processors act under strict data processing agreements and may not use your data for their own purposes.

9. Children's Privacy

The App is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the App or by email. Continued use of the App after changes are posted constitutes acceptance.

11. Contact

For any privacy-related questions or requests, contact us at contact@dokudok.com.